At first, please save the URL of the page of Nucleotide Sequence Submission System.
Then, clear cache of the browser and reopen the saved URL.
It is likely to resolve the condition.

If not resolved, confirm if you use either of browsers Firefox or Chrome that we recommend to use.
If not, change to Firefox or Chrome and reopen the URL.

If you still have any problem, please contact us with followings from contact form by selecting the item, “DDBJ Nucleotide Sequence Submission System”.

  • URL
  • Number of your sequences
  • OS: Windows, MacOSX, or Linux, and its version
  • Browser: software and its version