In the ClustalW which DDBJ provides through WWW and E-mail, the result mail delivery trouble broke out. Details are as follows:
After the start-up of the ClustalW E-mail program, the all cumulated mails were deliverd. Presently, ClustalW works normally.
We deeply apologize for any inconveniences that this may have caused to our users.
- Period:from 16:06 on November 6, 2007 to 11:49 on November 9, 2007
- Condition:In the ClustalW, either in the WWW or in the E-mail, when the "E-mail" was selected as the method of receiving the analysis results, the result (E-mail) was not returned.
- Cause:The E-mail program of the ClustalW was not active during the above period
- Results:The analysis results were correct