Recently, we found there was uncommonly a problem to provide users with the search result through E-mail server in HMMPFAM.
Details are as follows;
- Condition : When you specified "E-mail" as Results,
and the retrieved result was huge, you can't get the reply uncommonly. - Cause : Failure in the process which creates the result.
- Affected period : Feb. 27, 2007 - Jun. 16, 2008
- Measure : The problem has already been fixed and the service works normally.